CLEAR Framework™ One-Page Overview
A quick reference to the five phases: Capture the Complaint, Launch Your Strategy, Evaluate the Evidence, Analyze Impartially, and Report with Clarity.
Download PDFSHRM 2026 · Concurrent Session Resource Hub
Companion resources for “When Employee Relations Isn’t Enough: A CLEAR Framework for Protected-Class Investigations.”
Presented by Dr. Marquita M. Booker, Esq., By-The-Book Workplace Investigations
Use this page to access the companion toolkit, revisit the CLEAR Framework™, and learn more about responsible tools that support protected-class investigation consistency.
These materials are designed to support professional judgment, not to replace it.
These resources were created specifically for attendees of the SHRM 2026 concurrent session, “When Employee Relations Isn’t Enough: A CLEAR Framework for Protected-Class Investigations.” Protected-class investigations call for more than a standard employee relations response. They require careful issue framing, protected-basis analysis, evidence discipline, neutrality, thorough documentation, and reasoning that withstands internal and external review. The materials below help attendees begin applying the CLEAR Investigation Framework™ within their own practice.
Session Toolkit
Seven reference documents to support thoughtful application of the CLEAR Framework™ in day-to-day investigation work.
A quick reference to the five phases: Capture the Complaint, Launch Your Strategy, Evaluate the Evidence, Analyze Impartially, and Report with Clarity.
Download PDFIdentify common missteps across intake, scoping, evidence collection, analysis, and reporting.
Download PDFDefine allegations, protected bases, witnesses, evidence sources, timelines, and steps before interviews begin.
Download PDFConnect allegations, elements, witnesses, documents, credibility considerations, and findings.
Download PDFSpot procedural, legal, retaliation, documentation, and neutrality risks early.
Download PDFEnsure investigation files reflect clear reasoning, neutral language, and supportable findings.
Download PDFUse digital and AI-supported tools responsibly while preserving neutrality, confidentiality, and accountability.
Download PDFThe Framework
Five disciplined phases for fair, thorough, and defensible protected-class investigations.
Clarify what was reported, who is involved, what protected basis may be implicated, and what immediate risks must be assessed.
Define the scope, issues, witnesses, evidence sources, sequence, and investigation plan before moving into interviews.
Gather relevant documents, interviews, timelines, communications, and comparator information with discipline and neutrality.
Connect facts to applicable policy and legal standards without advocacy, assumption, or outcome-driven reasoning.
Prepare findings that are clear, neutral, evidence-based, and defensible to internal and external reviewers.
Looking Ahead · Optional
InVextra is an AI-supported investigation tool in development, designed to help investigators apply the CLEAR Framework™ consistently while preserving professional judgment, neutrality, and accountability. If you would like to be notified when a demo becomes available, you are welcome to join the waitlist.
Stay Connected
For training, consulting, external investigations, or follow-up questions after the SHRM session, connect with Dr. Marquita M. Booker, Esq., and By-The-Book Workplace Investigations.